11th International Conference on Software Quality

Software Division of
The American Society for Quality

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Monday Tutorials
Tuesday Presentations
Wednesday Presentations
Pittsburgh Info

Time Activity
7:00 AM Registration (until 5:00 PM)
Continental Breakfast (until 8:30 AM)
8:30 AM Keynote Address - Michael Fagan,
"Hitting the Bull's Eye -- Improving Your Quality, Schedule, Cost and Performance"
10:00 AM Refreshment Break
10:30 AM Morning Concurrent Sessions



Session M

All I Need to Know About Function Points I Learned by Watching Football

Carol Dekkers
Quality Plus Technologies

Session N

Using Test Information as an Evaluation Criterion During System Acquisition

John McGregor
Clemson University

William G. Wood
Software Engineering Institute

Session O

Six Sigma and the Software Process Analysis Tookit

Jeannine Siviy
Software Engineering Institute

Session P

Functional Reliability in Rapid Application Development

Michael S. Wills 
The CBORD Group

Session Q

How to Create Useful Software Process Documenation

Linda Westfall
The Westfall Team

A Practical Analysis of Stress Testing for a Web-Exam Server

Dr. Wen-Kai Chang & Shing-Kai Hon
Tunghai University

Encouraging Process Compliance Through Automated Workflow Management

Scott P. Duncan
SoftQual Consulting

Software Inspections Return on Investment

Don O'Neill
Center for National Software Studies
12:00 Noon Lunch
1:30 PM Afternoon Concurrent Sessions



Session R

Cultural Influences on Quality in Global Organizations

Bo Balstrup
Danfoss Drives A/S

Session S

What CMM Level are You? A Look at Personal Work Practices

Craig Smith

Session T

Leading Through Today's Turmoil: Strategic IT Human Capital Management

William Hefley

Sally A. Miller
Software Engineering Institute

Bill Curtis
TeraQuest Metrics

Session U

Modular Operation Test Plans for Inferences on Software Reliability Based on a Markov Model

Mainak Mazumdar & Jayant Rajgopal
University of Pittsburgh

Session V

Sorting Out Six Sigma and the CMM

David N. Card
Software Productivity Consortium

European Experiences With the Impact of Cultural Factors of Process Improvement Methods

Dr. Miklos Biro

Dr. Richard Messnarz

Assessing Self-Assement Instruments for Software Process Improvement: Do We Ask the Right Questions?

Ava Honan & Kurtis L. Lowe
Auburn University at Montgomery

Robert F. Roggio
University of North Florida

Strategies for Adopting and Achieving TL 9000 Registration

Enrique Oviedo, Jim Fritch & Andy Corley
Motorola Core Network Group

Estimating the Defect Reduction Benefit of a Second Inspection Cycle

Stefan Biffl
Fraunhofer Institute for Experimental Software Engineering

Michael Halling, Monika K°hle &  Thomas Grechenig
Institute for Software Technology/Vienna Institute of Technology
3:00 PM Refreshment Break
3:30 to 5:00 PM

Closing Keynote Address -- Tom McCabe
"Development Lifecycles for Electronic Commerce"